why is my link can not work?

GUANGSHU YI

• June 04, 2020 03:58

I have a problem,

as I set a another website link on a block, 

but when I clicked，the new page still is my home page.

I mean,  whatever I set another website link,  it's still jump my home page.

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  Sandra Prunici

  • June 04, 2020 09:57

  Hi,

  Could you please send to us the link of the page is added that link to another website and indicate where we can find it?
  Also, could you please describe how did you add it? Could you make a screenshot from editor where you add the link?

  Thanks!

  Best regards,
  Sandra

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  GUANGSHU YI

  • June 05, 2020 01:56

  thanks for you response.

   

  the links of address are :

  https://www.baidu.com

  https://www.zcool.com.cn

   

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  Sandra Prunici

  • June 05, 2020 08:38

  Hi,

  Thank you for links, but I would need the URL link of the page that has this problem with external links. I found that pages you share us aren't edited with Brizy. I need to check the page with this problem and the button that links to an external site to investigate the cause of the problem.

  Thanks! 

  Best regards,
  Sandra

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  Farai Madzara

  • July 11, 2020 04:21

  Good day i also have the same issue when i want to redirect to another page it send back to my homepage 

  the link is https://elamanttest.brizy.site/

  please assist

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  Sandra Prunici

  • July 13, 2020 09:26

  Hi Farai,

  Could you please validate your Brizy account? For this, you have to go to Settings -> Code Injection and from here "Send validation link". After this check the email you created the Brizy account. There you should receive a validation email from Brizy you have to open that email and find the Validation link and click on it.

  Thanks!

  Best regards,
  Sandra

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  Jason Kingcompany

  • July 18, 2020 14:56
  • Edited

  hi i have this same problem, my button to my link is not working. it keeps redirecting me to my homepage. i try validating my account multiple times and i did not get any email from support about the validation, hope you guys can fix his. this is the emai that i sign up with: jasonkingcompany@gmail.com

   

  hope you can fix this soon 

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  Sandra Prunici

  • July 20, 2020 09:47

  Hi, Jason,

  We already validated your account. Could you please check if all is fine now?

  Thanks!

  Sandra

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