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why is my link can not work?

Comments

7 comments

  • Sandra Prunici

    Hi,

    Could you please send to us the link of the page is added that link to another website and indicate where we can find it?
    Also, could you please describe how did you add it? Could you make a screenshot from editor where you add the link?

    Thanks!

    Best regards,
    Sandra

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  • GUANGSHU YI
    thanks for you response.
     
    the links of address are :
     
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  • Sandra Prunici

    Hi,

    Thank you for links, but I would need the URL link of the page that has this problem with external links. I found that pages you share us aren't edited with Brizy. I need to check the page with this problem and the button that links to an external site to investigate the cause of the problem.

    Thanks! 

    Best regards,
    Sandra

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  • Farai Madzara

    Good day i also have the same issue when i want to redirect to another page it send back to my homepage 

    the link is https://elamanttest.brizy.site/

    please assist

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  • Sandra Prunici

    Hi Farai,

    Could you please validate your Brizy account? For this, you have to go to Settings -> Code Injection and from here "Send validation link". After this check the email you created the Brizy account. There you should receive a validation email from Brizy you have to open that email and find the Validation link and click on it.

    Thanks!

    Best regards,
    Sandra

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  • Jason Kingcompany

    hi i have this same problem, my button to my link is not working. it keeps redirecting me to my homepage. i try validating my account multiple times and i did not get any email from support about the validation, hope you guys can fix his. this is the emai that i sign up with: jasonkingcompany@gmail.com

     

    hope you can fix this soon 

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  • Sandra Prunici

    Hi, Jason,

    We already validated your account. Could you please check if all is fine now?

    Thanks!

    Sandra

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