Custom Font not working?

Tenicia Bradley

• June 02, 2020 20:05

Hello, our custom fonts stopped working after I updated? It's on all pages... https://www.lucyskycannabisboutique.com/

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  Sandra Prunici

  • June 03, 2020 11:52

  Hi Tenicia,

  What font did you upload? Could you try to delete the browser and site cache?

  Also, could you try to activate a WP default theme (Twenty Nineteen) and deactivate all plugins (except Brizy Free and Pro)? If you will still found this problem, please let us know regarding this!

  Thanks!

  Best regards,
  Sandra

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  Tenicia Bradley

  • June 03, 2020 14:22

  Hello, the font is called Falco Inline Negative and is part of our brand. I have done all that but other users are also experiencing this issue. I have disabled everything and activated and it is still not working if you would like to login please feel free to using these credentials. 

  user: removed by admin

  password: removed by admin

   

   

   

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  Tenicia Bradley

  • June 03, 2020 14:23

  We cannot be without the age verification plugin as it would be against the law for us.

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  Sandra Prunici

  • June 03, 2020 14:46

  Hi Tenicia,

  Thank you for all these details. We already fond this issue and created a private ticket on this request. Thanks!

  Best regards,
  Sandra

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