Icon Working not properly

Patel Jenil

• June 01, 2020 14:51

Hey I am Jenil Patel,

I just Purchased Pro Version of Brizy and I am still facing Problem of ICON is not changing and seem properly. Please Help me out for it.

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  Sandra Prunici

  • June 02, 2020 09:13

  Hi Jenil Patel,

  I created a private ticket on this request. You had to receive a notification regarding this on your email. Could you send to us in that private message the WP credentials to your site? Also, could you check, please if you have the latest versions of Brizy Free (1.0.124) and Brizy Pro (0.0.41)?

  Thanks!

   

  Best regards,
  Sandra

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  Patel Jenil

  • June 02, 2020 09:25

  You mean You need WP Access of my site in Private msg?

  Send me link where i can send you private msg. Hear from  you.

   

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  Sandra Prunici

  • June 02, 2020 09:34

  Yes, we need your WP credentials to check this issue and find a solution for it. We already created a private ticket, it has the ID #8190. In your email, you have to receive a notification regarding this. Could you check, please?

  Thanks!

  Best regards,
  Sandra

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  Patel Jenil

  • June 02, 2020 09:40

  I send you mail and share my WP Details. and yes I have all latest

  versions.

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  Patel Jenil

  • June 02, 2020 09:43

  Yes Sandra I already reply you on Email. Please Check it out and let me know. You get it? 

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  Patel Jenil

  • June 02, 2020 09:44

  Could you please fix my problem? 

   

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  Patel Jenil

  • June 02, 2020 09:45

  https://drive.google.com/file/d/1DD4LUcDQnUKzl0jCjrgvM3t1ZHwZ5shJ/view

   

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  Sandra Prunici

  • June 02, 2020 10:17

  Hi Patel,

  Thank you for credentials. Yes, we receive them. My colleague Natalia, already send you a reply. Could you check it, please?

  Thanks!

   

  Best regards,
  Sandra

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