Fatal error

Ebenezer Mensah

• June 01, 2020 03:58

I was upgrading my brizy on my wordpress website and this is errer I had, please what are the steps to fix this

Fatal error: Uncaught Error: Call to private method BrizyPro_Admin_WhiteLabel::getEnabled() from context 'Brizy_Editor' in /home2/nanitren/public_html/wp-content/plugins/brizy/editor.php:130 Stack trace: #0 /home2/nanitren/public_html/wp-includes/class-wp-hook.php(287): Brizy_Editor->wordpressLoaded('') #1 /home2/nanitren/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home2/nanitren/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home2/nanitren/public_html/wp-settings.php(562): do_action('wp_loaded') #4 /home2/nanitren/public_html/wp-config.php(102): require_once('/home2/nanitren...') #5 /home2/nanitren/public_html/wp-load.php(37): require_once('/home2/nanitren...') #6 /home2/nanitren/public_html/wp-blog-header.php(13): require_once('/home2/nanitren...') #7 /home2/nanitren/public_html/index.php(17): require('/home2/nanitren...') #8 {main} thrown in /home2/nanitren/public_html/wp-content/plugins/brizy/editor.php on line 130

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  Sandra Prunici

  • June 01, 2020 11:35

  Hi,

  I suppose that you update the Brizy Pro from an old version and for this reason appear this problem. Could you please check if you have the Brizy Free version installed? I created a private ticket on this request. Could you please check the email? You had to receive a notification regarding this. Could you send to us in that private message the WP credentials to the site?

  Thanks!

   

  Best regards,
  Sandra

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  Ebenezer Mensah

  • June 02, 2020 03:24

  The problem is I can't logon the webmail link to the website, not sure if related. Except that I can get in my cpanel and FTP. So, can you send the email again to my email on Brizy account Boozim@hotmail,com.

  Thanks

  Ebenezer

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  Sandra Prunici

  • June 02, 2020 07:32

  Hi,

  My colleague Natalia, send you yesterday a private message. Could you please check again your email? boozim@hotmail.com
  Thanks!

  Best regards,
  Sandra

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