Problem with Icon Box icon editing and viewing

Vlad A

• May 31, 2020 08:48

Hi,

 

I have a problem with Icon Box, the icon is not displayed and also can be edited.

You can see the problem here, open inspect element and you will see an error (https://jmp.sh/79bqJSe) : http://test.flytemplates.com/vlad/?page_id=10085

I installed the latest WP version and default WP theme + brizy plugin.

If you need more details contact me in private please.

 

Cheers

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  Artur Leśniak

  • June 01, 2020 11:20

  It's the same for me. On the pages where I added icon buttons a few days ago, the icons display well and adding new icon buttons also works well. And on pages where there were no buttons with icons so far, there is a problem.

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  Artur Leśniak

  • June 01, 2020 11:23

  This is a source of good working icon:

  <svg id="nc_icon" version="1.1" xmlns="http://www.w3.org/2000/svg" xmlns:xlink="http://www.w3.org/1999/xlink" x="0px" y="0px" viewBox="0 0 24 24" xml:space="preserve" class="brz-icon-svg brz-css-mqbri brz-css-qorch"><g class="nc-icon-wrapper" fill="currentColor"><path fill="currentColor" d="M22.707,11.293L15,3.586L13.586,5l6,6H2c-0.553,0-1,0.448-1,1s0.447,1,1,1h17.586l-6,6L15,20.414 l7.707-7.707C23.098,12.316,23.098,11.684,22.707,11.293z"></path></g></svg>

   

  and this one is where icon is not displayed:

  <svg class="brz-icon-svg brz-css-xiksg" data-href="http://ptgo.edu.pl/?brizy_post=7801&amp;brizy=editor/icons/fa/dizzy.txt"></svg>

   

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  Alex

  • June 01, 2020 14:11

  Hi Vlad,

  nice to see you here ;)

  any chance you are hosted on GoDaddy? Active CDN? I ask because there is a known problem with active CDN on GoDaddy. If you disable it, everything will work fine. If this is not your case, please attach your login details to the private ticket I created for you and we will look into it. Thanks.

  @Artur Leśniak : can you please confirm you have the latest Brizy versions - Free 1.0.124 and PRO 0.0.41? Also, do you have the same problem if you disable all your external plugins? Have you tried activating another theme? These are some basic checks that need to be done to exclude a third-party cause.

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  Artur Leśniak

  • June 02, 2020 09:14

  So...

  I have the latest Brizy versions

  Wordpress 5.3.3

  I have disabled all plugins and nothing has changed.
  New buttons with icons can only be added to pages where buttons with icons have already been added. Icons are not visible on other pages and on new pages.

  Changing the theme also doesn't improve anything.

   

  Regards

  Artur

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  Alex

  • June 02, 2020 13:07

  Hi Artur,

  We have already found the cause. There was something on our side. Can you please check now?

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  Artur Leśniak

  • June 02, 2020 13:41

  Alex,

  It looks like it's ok

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