The button link doesn't work

S.C KIM

• June 01, 2020 14:36

I entered a link to another website on the button and deployed it. However, it does not move to another site when the button is clicked. What is the problem?

 

ex) link to-> http://skplanner.com

0

• 

  Sandra Prunici

  • June 02, 2020 08:11

  Hi,

  Thank you for the link. I accessed it and I find 2 buttons that link to an external sites https://jdbz.kr/ and https://cafe.naver.com/yahapsa?iframe_url=/ArticleList.nhn%3Fsearch.clubid=24065198%26search.menuid=156%26search.boardtype=L

  I find that both of them are working fine, see this screen record https://jumpshare.com/v/cQYvaAmOUj6AszfxCQou

  Thanks!

  Best regards,
  Sandra

  0
• 

  Igor Arb

  • June 04, 2020 15:51

  The exact same problem. Links to external sites do not work.

  0
• 

  Sandra Prunici

  • June 05, 2020 06:51

  Hi Igor,

  Could you please send to us the URL link of the page that has this problem? Also, could you describe and send us screenshots of how did you create the links to external sites?

  Thanks!

  Best regards,
  Sandra

  0
• 

  Elisabetta Mascheroni

  • June 25, 2020 06:25

  Hi,

  I have the same problem. I entered links to the external sites:

  https://sellbylink.app/s/amway-mascheroni/243734c4-a2ab-48e8-b790-7b7d61f0dd80

  https://sellbylink.app/s/amway-mascheroni/a0f4990b-9093-4183-95f8-3e940e9d6b43

  https://sellbylink.app/s/amway-mascheroni/da1af051-67f5-4241-acd0-7831b19fb7b8

  https://sellbylink.app/s/amway-mascheroni 

  but none of the 4 buttons works.

  Can you help me?

  0
• 

  Sandra Prunici

  • June 25, 2020 07:28

  Hi Elisabetta,

  Could you please validate your Brizy account? For this go to Settings -> Code Injection and from here click on "Send the Validation link" https://jumpshare.com/v/LsThgXzXY20JboyL3Ju4
  After this check your email inbox (that one you created the Brizy account), you had to receive a validation email with a validation link. You have to validate the account from there.

  Best regards,
  Sandra

  0
• 

  Elisabetta Mascheroni

  • June 25, 2020 08:38

  Hi Sandra,

  I haven't received any validation link.

  That's what I've done:

  Gone to settings --> code injection --> send validation link

  I've been redirected to Edit Profile (see image)

  I confirm my email address and set a new password --> save account settings.

  Than, I've been redirected to Edit Profile again. No link received.

  Have I done something wrong?

  Thank you

  Elisabetta

  

  0
• 

  Sandra Prunici

  • June 25, 2020 09:21

  Yes, it is normal behaviour. Could you please open the email inbox and open the Validation email we send to you? In that email, you have to click on the Validation link.
  Thanks!

  Best regards,
  Sandra

  0
• 

  Elisabetta Mascheroni

  • June 25, 2020 10:26

  I have received no validation email in my inbox, yet. 

  0
• 

  Sandra Prunici

  • June 25, 2020 10:58

  Could you please send us the email you created the Brizy account? We will try to check it and validate you manually.

  Best regards,
  Sandra

  0
• 

  Elisabetta Mascheroni

  • June 25, 2020 11:52

  Sure, my email address is:

  elisabetta.mascheroni@hotmail.it

  0
• 

  Sandra Prunici

  • June 25, 2020 12:21

  We already validate your account manually. Could you please check now if all is fine?

  Best regards,
  Sandra

  0
• 

  Elisabetta Mascheroni

  • June 25, 2020 13:07

  Yes, all is fine!

  Thank you so much!

   

  Have a nice day

  Elisabetta

  0
• 

  Sandra Prunici

  • June 25, 2020 13:26

  Great to hear this! Thank you too! It's my pleasure to help you!
  Have a great day too!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.