BRIZY CLOUD PRO - POP-UP #block NAVIGATION issue

Pete Harris

• May 30, 2020 03:26

BRIZY CLOUD PRO technical issue #1

Creating a native pop-up. Want to link 'call to action' button to a block but no input field appears into which I can do this. I have got around this by using the URL option which worked BUT the pop-up remains open, i.e. clicking the button takes the user to the correct block but they won't know that as the pop-up doesn't disappear. Please help. Thank you.

 

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  Sandra Prunici

  • June 01, 2020 11:40

  Hi Pete,

  Unfortunately, but I can't reproduce the problem you mentioned https://jumpshare.com/v/NeLfHBzXRw32jERog9wm

  Could you please try to delete browser cache and after this log-out and log-in again in the Brizy Cloud account?

  Thanks!

  Best regards,
  Sandra

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  Adam Newbold

  • July 02, 2020 15:20

  I have this same problem. The user can click the call to action button on the pop-up, and I can see in the background that it has moved to the correct page block, but the pop-up itself does not actually close. It happens on my site here: https://demo1.anew.hk/

  Any way to fix this?

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  Sandra Prunici

  • July 07, 2020 07:41
  • Edited

  Hi,

  I send this issue to our developers and they already fixed it. In the next update, the fix will be published.

  Have a great day!

  Best regards,
  Sandra

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  Adam Newbold

  • July 07, 2020 09:20

  Thank you, Sandra! That's great news. I appreciate you letting me know.

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  Sandra Prunici

  • July 07, 2020 11:54

  It's our pleasure!
  
  

  Best regards,
  Sandra

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