Plugin not working

Scott O'malley

• May 30, 2020 15:13

Hi

I have turned off all the plugins other than Brizy and my website is not working with Brizy pro - just get the spinning wheel - not loading?

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  Scott O'malley

  • May 30, 2020 15:18

  This is with Brizy 1.0124 & Brizy Pro 0.0.41

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  Scott O'malley

  • May 30, 2020 15:45

  Now lost the page by trying to update with just wordpress!!! extremely frustrating - only just got the lifetime licence and wanted a 2 second update that has now taken me over a hour then to lose all the info on the page !!!! Brizy come on help me out here.

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  Alex

  • June 01, 2020 12:27

  Hi,

  It could be something related to your server configurations. I have created a ticket for you so please send your login details there and we will look into it. Thanks.

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  Scott O'malley

  • June 01, 2020 14:19
  • Edited

  Hi Alex,

  Turns out that the hosting company had set X-frame-options to deny? This will probably mean more to you... but the plugin is now working again - NOT A BRIZY ISSUE - thank you for getting back to me.

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  Alex

  • June 02, 2020 11:18

  Hi,

  Yes, that could be the cause. With X-frame-options deny the server is sending the header X-Frame-Options with the value DENY this means that it is forbidden to load this site in an iframe. The server must send at least the value SAMEORIGIN.

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