why on my website with brizzy writings appear "Something went wrong with the SavedBlocks"

Anita Anggraeni

• May 28, 2020 07:33

ask for help, why on my website with brizzi the words "There is something wrong with SavedBlocks

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  Sandra Prunici

  • May 28, 2020 10:23

  Hi Anita,

  Thank you for reporting this to us! Could you please give to us more details regarding the problem you encounter? Where did you encounter it? Could you send yo us a screenshot?

  Also, could you try to change the theme and disable all plugins (except Brizy Free and Brizy Pro) and check if this problem is still present on the site? If after disabling the theme and all plugins the problem isn't displayed, this means that it is caused by a plugin or theme. Otherwise, please let us know regarding this.

  Thanks!

   

  Best regards,

  Sandra

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  Anita Anggraeni

  • May 29, 2020 06:50

  Saya telah mengikuti langkah-langkah yang diberikan tetapi kesalahan masih muncul, dan tampilan menjadi hitam

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  Sandra Prunici

  • May 29, 2020 09:55

  Hi Anita,

  Thanks for updating us regarding this!

  I created a private ticket on this request. Could you please check the email? You had to receive a notification regarding this. Also, could you send to us in that private message the Order ID of the purchase? Also, send to us a screenshot of this error? How we can reproduce it?

  Thanks!

   

  Best regards,

  Sandra

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