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Font Awesome Icons not showing on the front end for FREE Brizy

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13 comments

  • Alex

    Hi,

    Can you please send us a link to the icon page? Have you tried disabling all external plugins and checking again? Do you have the latest Brizy version(1.0.124)?

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  • Sushant Chaudhary

    Can you please send us a link to the icon page?
    > childrenoftomorrow.in

    Have you tried disabling all external plugins and checking again?
    > What do you mean by all external plugins? Every plugin is external right? Should i uninstall everything? Those are the ones running on my site? How do i know which one is interfering? I have 13 plugins installed. 

    Do you have the latest Brizy version(1.0.124)?

    > How do i find the latest version?

     

     
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  • Alex

    What do you mean by all external plugins? 

    - You need to disable all your plugins, except Brizy. If icons will appear then the problem is caused by one of your plugins. To find out exactly what is causing the problem, you will need to activate the plugins one by one and check the icons page each time.

     How do i find the latest version?

    -In the WordPress dashboard you should have the plugin version installed and if it is an available version you should have a notification in Updates: https://jmp.sh/k8I9UA2

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  • Sushant Chaudhary

    Ok,so I disabled everything except Brizy, and checked for the latest version and it is the latest version. But still no luck.

    Here's the loom video showing everything. 

     

    Please help!

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  • Alex

    Hi,

    I have created a ticket for you so please send the login details there and we will look into it. Thanks.

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  • Darel Daniels

    Having the same issue. Icons show up on the edit page but wont show on preview nor actual site. Is there a solution?

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  • Alex

    Hi,

    did you check the things discussed above? Latest Brizy versions - Free 1.0.126 and PRO 0.0.41? Disable CDN? Do you have the same problem if you disable all external plugins? Are there errors in the browser console?

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  • Darel Daniels

    It was the CDN, thanks!

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  • Alex

    Hi,

    I'm glad to hear that. We are working on a solution so that you can use the CDN and the icons together, but at the moment the solution is to disable it.

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  • Sushant Chaudhary

    Hi Alex, I've started to experience issue with uploading images.

    I'm unable to upload any images, this issue started yesterday after the latest Brizy update. And I haven't added any plugins, so unsure what's causing the issue. The team has my login already, could you please check? I'm unable to work on the site and it's pretty frustrating. This is the page

    thank you for all your help.

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  • Alex

    Hi,

    can you please disable all your optimization plugins and check again? It might keep some older files. If the problem persists, we will go to the next step of inspecting the problem.

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  • Sushant Chaudhary

    Hi, the Async plugin was the issue. Does this mean I can't use it? 

    It is necessary to make my slow site load faster? Is't there any other way?

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  • Alex

    Hi,

    There were other issues with this plugin. I'm afraid you can't use it with Brizy. But, try to re-configure the plugin and check again. You can test the plugin by disabling its options one by one. So the problem may be due to a single option and you can use the other benefits offered by this plugin.

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