SSL is not enabled for my website yet

Chris C

• May 25, 2020 13:23

Hi. It's been 48 hours , but it seems SSL is not enabled for my website groovesellpromo.com yet. Could you pls check. Thank you.

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  Sandra Prunici

  • May 26, 2020 08:24

  Hi Chris,

  Could you please check if you set the Cname record and the A record as in this article? https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

  Also, could you check in your Brizy Cloud dashboard if the project's DNS settings aren't marked with red a Current data?

  Thanks!

   

  Best regards,

  Sandra

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  Chris C

  • June 03, 2020 04:14

  Hi Sandra, 

   

  I did as you prescribed, 

  Pls see screenshot below. 

  Pls let me know what else I need to do on my end to enable SSL provided by Brizy. Otherwise, pls advise when could Brizy enable the SSL for my site groovesellpromo.com 

  thanks

   

  

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  Sandra Prunici

  • June 03, 2020 11:03

  Hi Chris.

  Thank you for the screenshot. There I find that you added a wrong value for Cname. Instead of groovesellpromo.com you have to place the project URL from Brizy Cloud. See here - https://jumpshare.com/v/gNUrvxHfa6hhdOsZwOPc

  Could you please change it?

  Thanks!

  Best regards,
  Sandra

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  Chris C

  • June 08, 2020 11:32

  Hi Sandra, 

  I have changed the CNAME record pointing to the brizy product URL now. Pls see attached screenshot. Pls check if I have done it correctly and advise when the SSL would be enabled. 

  Pls also advise me where I can find my Britzy project URL. thanks 

  (note : the brizy project URL i put in the CNAME was provided by you in your screenshot),

  

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  Sandra Prunici

  • June 08, 2020 16:42

  Hi Chris,

  To propagate all these details and changes, the host needs 48h. Let us know if all will be fine or if you will found some errors.

  Thanks!

  Best regards,
  Sandra

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