Page empty despite content on Brizy edit mode

Xiang Wang

• May 22, 2020 14:32

Dear Brizy team,

I have the free WP plugin (with Unyson) and it has been working perfect for me until just now. In the Brizy edit mode, I added multiple content and successfully published the page. However, the page is in fact blank. When I go back to WP editor, there's nothing in the content box (visual/code mode)... I saw some folks reporting a similar issue but they are redirected to FB chats... How to proceed from here?

Thanks a lot!!

0

• 

  Sandra Prunici

  • May 25, 2020 08:09

  Hi Xiang,

  I'm sorry but isn't possible to edit with Brizy a page that is already created in the WP editor, in the theme or in another page editor. You can create and edit only new pages.

  Thanks!

   

  Best regards,

  Sandra

  0
• 

  Xiang Wang

  • May 25, 2020 12:41

  Dear Sandra,

  I created the page with Brizy and there are contents in the editor mode. However, in preview and published version, the page is simply blank. That’s why I went to the WP editor to check and it’s also blank. Usually I will see the code generated in the Brizy editor, but now I don’t see anything.

  Hope this clarifies my situation!

  Best,

  Xiang

  0
• 

  Sandra Prunici

  • May 25, 2020 13:51

  Dear Xiang,

   

  Could you please check if you created a Brizy template and add a display condition for "Pages - All"?

  If you checked and didn't find such template, could you please change the theme and deactivated all plugins, except Brizy Free and Pro? If the problem is still present, let me know about this.

  Thanks!

   

  Best regards,

  Sandra

  0

Please sign in to leave a comment.