Payment succeed but cant use the software/plugin

Robel Woldegebriel

• May 21, 2020 23:17

Hello, I just subscribed to the Brizy Personal plan. The payment was a success, but when i tried to use it cant it asks me to upgrade to a Pro. Payment method 5XXXXXX2309. 

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  Alex

  • May 22, 2020 13:13

  Hi,

  Can you send us the email with which Brizy was purchased? I did not find any transactions for the current email. You can submit your data as a private request. 

  -1
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  Robel Woldegebriel

  • May 22, 2020 13:45

  Hi,

  how can i post as a private request am kind of new here

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  Alex

  • May 25, 2020 10:56

  Hi,

  I have created a private ticket for you so please send the order details there and we will check your purchase. Thanks.

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