Refund request

DIMITRIOS PRINTEZIS

• May 21, 2020 08:38

I would like to ask for a refund but can't seem to find a way to send a support ticket.

So what is the procedure?

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  Sandra Prunici

  • May 21, 2020 09:57

  Hi Dimitrios,

  I created a private ticket for this question. You should be informed on the email regarding this. Could you please send to us in that private message the Order Id of the purchase?

  Thanks!

   

  Best regards,

  Sandra

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  DIMITRIOS PRINTEZIS

  • May 27, 2020 17:58

  I don't see any private request. Anyway the order ID is :  Order Reference No.: 71715156

   

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  Sandra Prunici

  • May 28, 2020 06:54

  Hi Dimitrios,

   

  I re-send to you a new message in private. The ticket number is 8073 and the private message was send to the hello@albasolution.gr email. Could you please check again?

  Thanks!

   

  Best regards,

  Sandra

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