FIle not sent
Hello,
In my first form:
https://grapefruit902119.brizy.site/
I created a field to send a file. I am able to select the file, but when I send the form, I get an email with all the text fields, but the image is not sent.
What can be the matter?
Jeff
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Hi Jeff,
This module is called Email Notification. It is predestined to notify you when you receive an email on your cloud project. It is not supposed to contain all the submitted details.
We have the SMTP option on our roadmap: https://trello.com/c/OlEFOjGh/74-appsumo-smtp-settings-on-forms and when it will be ready you will be able to receive all the emails (with all the details) at your address.
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Hello,
So you have a feature that lets me set up a form to ask a visitor to attach or upload a file, but this isn't supposed to send the file to me upon submitting the form? "It is not supposed to contain all the submitted details."
I don't know what the SMTP option would do for me or for Brizy.
I just want to collect then send a file, in this case a picture. You are saying I cannot do that? What is the purpose of that field then, the field I am using to collect a fie?
Thank you in advance for clarifying this.
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Hi Jeff,
Brizy Contact form allows you to collect information from customers, including files. All emails are registered in the Leads tab: https://support.brizy.io/hc/en-us/articles/360036495831-Leads There you can find all the data, including the attached files. We do not yet have an option to receive all data from the form directly to you by email. This is done by SMTP, feature that we have on our to-do list: https://trello.com/c/OlEFOjGh/74-appsumo-smtp-settings-on-forms
Implementing this feature will take some time so customers requested the creation of a notification system so that when someone fills out the form in the Brizy cloud they will be informed. So a few days ago we added this "Email Notification" feature. The email notification app will send you an email every time a new lead is generated. It's just to let you know that you have a submission form for the Brizy Cloud project. You can see the full details of the form in the Leads tab.
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