Brizy Pro (cant select image, auto force upload image instead)

Paul Goh

• May 21, 2020 09:27

hi Brizy,

I could not find the support ticket...so i guess this is where i post the problems?

 

I'm trying to build a page with Brizy Pro...after selecting certain blocks, as i want to change photo...i cannot select images from my existing Media Library. I am being forced to upload new photos.

I prefer to select images that is already in media library.

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  Alex

  • May 21, 2020 14:08

  Hi Paul,

  Can you please confirm you have the latest Brizy versions - Free 1.0.124 and PRO 0.0.41? Please also check if you have the same problem, even if you disable all external plugins.

   

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  Paul Goh

  • May 22, 2020 16:04

  Hi,

  yes the error happens even with all the latest brizy version..and ive tested it without plugins too..and it is still happening.

  I've also highlighted this issue in brizy whatsapp group 2 weeks ago..but no one replied me when i showed videos of the problem.

  whats the next step?

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  Alex

  • May 25, 2020 11:36

  Hi Paul,

  WhatsApp Brizy Group is not our official channel. Someone from Brizy's customers created it, so you won't be able to get help from us there.

  Regarding the Media issue: I have created a private ticket for you so please send the login details there and we will look into it. Thanks.

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