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Brizy Cloud Custom Domain

Comments

6 comments

  • Sandra Prunici

    Hi Luka,

    I'm sorry but from this screenshot, we can't find some valuable information. Each domain provider has its own method to register the site with the Custom Domain, therefore it is essential to investigate these instructions. Could you please say what is your Domain Provider?

    Thanks!

     

    Best regards,

    Sandra

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  • Luka Petričević

    This is the answer from my Domain provider:

    "only NS and A records can be entered. A records are entered only if you have your own server named ns1.domena.hr and ns2.domena.hr and you want to associate an IP address with it. Then we call it a “glue record” and they function exclusively through the listed A records. Your A record is not in the form of a "glue record". Furthermore, please contact your hosting provider to provide you with NS records."

     

    Can you help me out with it?

    Thank you.

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  • Emir Dzemaili

    Luka Petričević

    Pozdrav. Jel mozez mi pomoc. Isti problem imam i ja u carnet.hr

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  • Ariel H.

    Hi Emir,

    Thank you for contacting us.

    Your hosting provider should be able to provide you with specific instructions to accomplish this.
    I suggest that you reach out to them, so they can provide you with more details on how to set this up.  You may need to send them this link to give them a general idea about the DNS records required to point your domain name to Brizy Cloud.

    Best regards,
    Ariel H.

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  • Luka Petričević

    Hi Emir,

    Unfortunately, both Brizy nor my domain provider weren't very helpful and reluctant to help solve it, so I had to go with WordPress. Bit disappointed there.

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  • KC George

    Hi Emir,

    Looks like you have registered your domain carnet.hr with Whois.com. As per the whois records for your domain, you have added these name servers for your domain. 

    dns1.carnet.hr
    dns2.carnet.hr

    These are incorrect Name Servers. Please change to the following Name Servers as per the procedure in this video. https://youtu.be/mGVTx6EnfN0

    ns1.whois.com
    ns2.whois.com

    Then please follow the instructions in this page to add the A Record and the CNAME records of your domain. https://artstorefrontssupport.zendesk.com/hc/en-us/articles/360032520872-How-To-Set-Up-Your-Custom-WhoIs-com-Domain-Name

    Please also follow the instructions in this article. https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-

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