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Issues with multiple users

Stephen Molloy

Hi,

 

I have started have an issue when 2 people are editing the site at the same time. 

If person A is logged in and editing a page, once person B logs in and tries to edit a different page a message pops up saying that person A is editing the same page with the options of returning to dashboard or taking over. We are definitely not trying to edit the same page at the same time and not sure why this has started occurring. We have been editing with multiple (2) users for some time with no issue. All updates have been completed to date with plugins and Wordpress. Both users are editing with Brizy.

I originally thought this may have been a Wordpress issue but if one person is editing a page using the Wordpress editor this error does not occur so I thought it may have been related to Brizy as it only happens if both people are using Brizy.

Also I noticed an earlier thread about the need to refresh pages when trying to update. I did see that error message as well yesterday but it appears to have gone now. Not sure if the 2 are at all related.

Your help is appreciated. Thanks.

1

Comments

44 comments

Date Votes
  • Raymond Cosgrave

    This is extremely infuriating to figure out post purchase and after significant time and money was spent. We are an enterprise client with MULTIPLE author creating multiple SEPARATE pages at once, which can be done via default WP functionality. What if I told you that you can only have one developer develop Brizy at a time because "it's too hard" to change, you probably wouldn't be happy.

     

    This is unacceptable and will be reflected in my review.

    0
  • Manu Joly

    While the tool is great, this limitation should be front and center in your marketing communication and description of the product. It is NOT an ENTERPRISE grade application!! Just say it, loud and clear! 

    Reading through all the posts on that thread it feels like something dishonest has been happening, as you have been aware of this issue raised by many of your customers. And basically you have done nothing to fix it, nor to apologize for it, nor to at least warn new users about that limitation (only to let them figure it out too late for many of them). Definitely not a "Customer first" approach.

    As at least one person commented, WordPress (WP) is a multi-user platform, and nobody would expect to have a plug-in that shrinks this native capabilities of WP. But yours happily does this, without letting anybody know.

    It seems to me that you have been at best disingenuous, but most likely simply dishonest over this issue. And that let me wonder if you have other similar hidden things in your closet... hopefully I won't have to figure this out later.

    0
  • Dimi Baitanciuc
    • Edited

    Hi, there are massive global styling (fonts and colors) and global blocks considerations that prevent messing up your website all together when working at the same time on the same page or even on different pages. 

    WordPress works with multiple users at the same time natively because WP doesn't offer the power of global styling and blocks Brizy does. 

    I understand your frustration, and I'm sorry for that, but I think there is nothing disingenuous or dishonest about it Manu, at least this was and it is not our intention, far from it. It is how the system works to prevent you from messing up your work.

    I'll revisit this with my colleagues to see if there is something we can do about it. 

    I'll update you once I know more.

    0
  • Ulrich Schirm

    Hi Dimi,

    I understand Manu Joly's frustration very well, because our team also came to this point. The general expectation is that collaboration not only works with a naked WordPress, but also extends to the page builder. Honestly you should inform customers about this huge restriction to prevent disappointment as you can see in this inglorious thread. In this respect Brizy Pro is definitely not pro. Maybe you want to add some more information to this neglected page: https://bzdev3.brizy.io/collaboration/

    I not only want to bash Brizy, but also come up with a constructive proposal. I understand that great features like global blocks and styling make it very complicated to harmonize with collaboration. May be the development effort would not be so great, if you let customers choose between global styling/blocks and collaboration in your settings menu. So you trade one for the other. I'm absolutely positive, that most professionals would prefer to forgo global functionality in favor of collaboration. Single uses still could enjoy the whole set of features.

    Presently we have to split projects into separate staging environments if more than one developers needs to work on a project. This makes it very uncomfortable and involves a risk of trouble when merging different parts. In such cases we would gladly do without global functionality in favor of collaboration.

    Uli

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  • Rob Collins
    • Edited

    I came here after having the same issues trying to edit with multiple users.

    My suggestion for your developers @Dimi / Brizy would be to create a user stamp on the global blocks that have been created, or any blocks for that matter.

    If there are two users editing DIFFERENT pages at the same time, this warning and blocking should be disabled. Also the global blocks will be LOCKED to not be able to be edited, UNLESS you were the creator of that global block, when there are two users online at the same time.

    If there are two users editing the same page, then the warning still apply.

    This simple check when the user starting to edit and saving pages will be enough to remedy the problem.

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  • Amanda C Rosewarne

    Hi everyone,

    I can see that it has now been over 3 years since this point was initially raised. Today, there's generative AI that writes websites from a somewhat mumbled description, but two different users still can't edit 2 different pages on a website that uses Brizy builder.

    Any updates?

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  • Ariel H.

    Hi Amanda,

    Thank you for contacting us.

    I want to sincerely apologize for the lack of progress in implementing this feature. I understand how frustrating and disappointing this must be, especially considering the advancements in technology and the availability of generative AI for website creation. Your feedback is highly valuable to us, and we genuinely appreciate your patience.

    Unfortunately, I must admit that we have not made any significant strides in this area. Although I am unable to provide a precise timeline for the implementation of this feature, I would like to let you know that it is included in our internal list of enhancements for future updates.

    Sorry for the inconvenience.

    Best regards, 
    Ariel H.

    0
  • Raymond Cosgrave

    Can you explain what the root cause of this is? WP by itself allows for multiple users to edit multiple pages simultaneously, so it is very shocking that this was implemented to begin with or < 3 years after the fact. Having the root cause might alleviate our concerns with this.

    0
  • Amanda C Rosewarne

    Hi Ariel,

    Thank you for your reply. As others have mentioned, this does hinder productivity quite a lot, and a resolution would be incredible progress.

    Hope you have a lovely weekend.

     

    0
  • Ariel H.

    Hi Raymond,

    Thank you for your feedback.

    As explained by my colleague in an earlier post, WordPress doesn't offer the power of global styling and blocks like Brizy does, which allows for simultaneous editing by multiple users without compromising the website's integrity. 
    Enabling simultaneous editing can be complex and may lead to conflicts in content updates in Brizy.  I assume that the challenge on the development side is how to make sure the collaborative process runs smoothly for everyone, and Brizy keeps track of all changes, including changes to the global styling (fonts and colors) and global blocks. 

    We understand the need for improvement in this area, and it is actively being considered for future updates.

    Kind regards,
    Ariel H.

    0
  • Mark Draper

    2 years since the last comment and I assume multi user editing isn't going to happen?

    I just created a new page in Wordpress, went to edit in Brizy, and couldn't because another user was editing a complely different page.

    0
  • Ariel H.

    Hi Mark,

    Thank you for following up.

    I’m sorry to say we don’t have any progress on multi-user editing yet. I understand how inconvenient this is, especially when it prevents you from working on separate pages. Could you please confirm if you’re the only one editing the page? If no other person is involved, it may be a different issue altogether.

    Best regards,
    Ariel H.

    0
  • Mark Draper

    Person 1 editing page 1

    Person 2 creates a brand new page (page 2), clicks edit in brizy, locked out of editing page 2 because person 1 is editing page 1.

    I can understand locking a single page, but locking all pages isn't helpful.

    0
  • Ariel H.

    Hi Mark,

    Thank you for the update.

    At the moment, multi-user editing isn’t possible in Brizy. As a workaround, you can set up a local development environment, such as Local by Flywheel, duplicate your site there, and let the second developer work on that copy. Once the changes are ready, you can consolidate the work by exporting the pages back into your live site.

    I understand this isn’t as ideal as direct multi-user editing, but it could help in managing collaboration for now.

    Best regards,
    Ariel H.

    0

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