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Images loaded last 2 days will not show up.

Dianne Vita

I am building a site on my client's domain and everything was going well. We just needed to upload some images to replace placeholder images. The client was doing this himself to save time (money). None of the images he uploaded will show on the site. Not only that, but some of the images that I uploaded, and were working, are not working now.

He does have a lot of plugins on the site, but I disabled them all except Brizy & Brizy Pro, and it still wouldn't work. I did see 25 errors in the Brizy error log in the database, but they are dated from when I was working with the Brizy pages alone.

Any ideas? I'm completely mystified.

 

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4 comments

Date Votes
  • Dianne Vita

    CORRECTION:

    My wp_brizy_logs has 107 error messages that say either "ERROR media not found" or "ERROR unable to crop media".

    Any clues? Please?

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  • Alex
    • Edited

    Hi Dianne,

     
    Have any server configurations been made in the last 2 days? Do uploaded images appear in the WordPress Media? If you upload the image directly to Media, will it appear in Brizy when you select it?
     
    btw: Please make sure you have the latest Brizy versions - Free 1.0.124 and PRO 0.0.41
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  • Dianne Vita

    Hi -

    Thanks for the response. I figured it out.

    The client had been working on the site by himself for years, and had at one point installed a cache & security plugin. That plugin wrote a bunch of rules to the htaccess file. In addition, he started to upload photos to the site (while I was working on it) to try to "help me out". The images he uploaded had a bunch of metadata, including photographer copyrights, that tripped the security rules in the htaccess file. The photos would work through the Guttenberg side, but would not process through the class_wp_image-editor.php file. It threw an error at line 489. I rewrote the htaccess file & process the images without metadata, then deleted all the corrupt photos & image blocks. Everything works fine now. 

    It was, however, a very emotional, stressful weekend trying to figure it all out.

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  • Alex

    Hi,

    Glad to hear that and thank you for coming back with details. I hope you don't have such weekends anymore ;) 

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