Wordpress Plugin will not work correctly

Thomas Bühler

• May 15, 2020 10:32

Hey,

I'm using a payed Template from Astra Pro with Brizy. On editing a Page i get the error "Something went wrong". 

Brizy is the latest version. I tried WP V5.3.3 and WP V5.4.1

How do i solve the problem

 

regards

Tom

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  Sandra Prunici

  • May 15, 2020 11:29

  Hi Thomas,

  Thank you for reporting this to us. I create an internal ticket regarding this subject, could you please attach to this ticket your WP credentials and indicate on what page you found this error? We want to check this problem from your dashboard.

  Thanks!

   

  Best regards,

  Sandra

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  shane felux

  • May 16, 2020 19:19
  • Edited

  I get the same problem and issue in which the plugin will not work and I get the message error "Something went wrong". This error is on my home page when I go to edit it using Brizy

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  Sandra Prunici

  • May 18, 2020 07:28
  • Edited

  Hi Shane,

  Could you please give to us more details regarding this problem? Did you find it only on the homepage? Did you have the latest Brizy Free (1.0.124) and Brizy Pro (0.0.41) versions? Also, did you have the SSL certificate for the site? Could you check if you have set the WordPress URL and Site URL with HTTPS? https://jumpshare.com/v/Ij1TVCwxFWDaw4NCP0YQ

   

  Best regards,
  Sandra

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