Mobile Menu Not Loading
Hi Brizy,
The mobile menu on our website togethercolorado.org will not open on mobile. It works in the brizy builder, but does not work on multiple versions of iphones (I've asked friends and family). I've deleted the menu and re-created it but it still won't open. Can you help? Thanks!
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Hi Caitlin,
Just now, I checked the mobile menu on the iPhone XS Max and all seems to be displayed correctly https://jumpshare.com/v/l9DbW67Am7sguS72h2lX
Could you please check again?
Thanks!
Best regards,
Sandra
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Hi Sandra. Thanks for checking. I'm still experiencing the problem on iPhone 7plus, iPhone 8, and the newest version of iPhone for multiple people. When I hit the hamburger menu, a message at the very bottom of the page pops up that says "close menu." Screenshot attached. Thanks for your assistance in resolving this matter.
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Hi,
We checked on another iPhone and all seems to work fine https://jumpshare.com/v/vGT8yJZz25tPQJFUx45t
Best regards,
Sandra
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Have you heard of this problem before? That's great it is working on your end, but I have users (including myself on multiple devices) tell me that it isn't working. I'd like your help resolving this matter.
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Hi Caitlin,
We would like to help you but if we can't reproduce the problem, it is a bit difficult to find a solution. We checked the site on all our colleagues and for all of them, the menu is working as it should. We made 2 screen records from 2 different iPhone to show this.
https://jumpshare.com/v/K7gHIrx4zNXICa9ENmKZ
https://jumpshare.com/v/gGBEVoKuqK4SwuY7zRtT
Maybe the problem is in the cache of your phone. Could you try to delete the cache?
Best regards,
Sandra0
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