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Michal Pumprla

• May 15, 2020 16:53

Hi guys,

I need to fix a problem with the incorrect display of images on the website www.federalsecurity.eu. When scrolling the page background images strangely jumps - you can see https://www.youtube.com/watch?v=j1dqu6yypuk&feature=youtu.be  .
The same image is inserted as a fixed background into two adjacent blocks.
In Chrome the display is OK, but the client is using MacBook PRO and Safari and there is this problem.
The customer refuses to accept the website with this error. What is the problem and how can I solve it?

Thanks, Michal

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  Sandra Prunici

  • May 18, 2020 09:41

  Hi Michal,

  I'm sorry for this problem. I tried to reproduce it but in my example, all is working fine, see this screen record (it is made on a Safari from iMac) https://jumpshare.com/v/pTPNv6WjRQDlrIDSSpSz 

  Could you please activate the parallax and let me check this situation on my computer, please?

  Thanks!

   

  Best regards,

  Sandra

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  Michal Pumprla

  • May 18, 2020 20:12

  Hi Sandra,

  yesterday I disabled the parallax because of these problems. Today I switched it on and the problem appear again. Test it on your iMac or Macbook and give me feedback, please.

   

  Thanks, Michal.

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  Sandra Prunici

  • May 19, 2020 07:38

  Hi Michal,

  Thank you for activating the parallax. I checked with one of our developers your site and this situation. We find that the same background image is added to 2 blocks and for both of them is set the fixed parallax. This is the cause of the problem because Safari views them 2 background images and when the first block is ending and the second is starting it create this weird effect. I'm sorry to say but in such a way is working the Safari browser. The Chrome browser is a bit stronger and more complex and for this reason, this problem can't be viewed there.

  To solve this inconvenience, we suggest creating only one block and for this block to add the background image with fixed parallax.

   

  Best regards,
  Sandra

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