Editing an entry Brizy gives me error

Daniel

• May 14, 2020 23:30

Hello, I installed your Brizy in my wp version 5.4.1 and created a new entry. I give you the edit button with Brizy and try to open the plugin interface but it gives me an error and it doesn't open, I'd like to know what you have to do to be able to use it.I installed the free version 1.0.124.

I have disabled all the plugins and I have used more than one browser and still the same, I would fix this to be able to probrar Brizy

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  Sandra Prunici

  • May 15, 2020 07:28

  Hi Daniel,

  Could you please send a screenshot with the error you encounter? Also, what is the theme you are installed?

  Thanks!

   

  Best regards,

  Sandra

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  Daniel

  • May 15, 2020 07:39

  Hola Sandra, el tema es Astra Versión: 2.4.3. Te envío una foto para que puedas ver el error. Este error siempre aparece cuando creo una entrada o una nueva página y le doy al botón editar con Brizy

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  Sandra Prunici

  • May 15, 2020 08:53

  Thank you for these details.

  I create a ticket regarding this problem and I would like to continue the discussion in private if you agree. Could you please attach the WP credentials to the ticket I recently created for you?

  Thanks!

   

  Best regards,

  Sandra

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