Using Astra Custom Layouts (header and footer), Icon selection fails.

Anja Kretzer

• May 14, 2020 14:44

Hi there, brizy team,

I have a setup like this: Astra Pro (using Astra Custom Layouts for Header and Footer, generated with brizy though). 

When I now try to select an Icon, all of brizy goes away and just leaves Header and Footer. 

I made a video to show you:

https://storyxpress.co/video/ka6vqhgefloiqdq9l

Thanks for helping me out! 

Regards

Anja

1

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  Sandra Prunici

  • May 14, 2020 15:18

  Hi Anja,

  Thank you for reporting this to us! I created a ticket and We would like to discuss in private regarding this problem if you agree of course. We will need the WP credentials of this site but please send to us in private in the message you receive regarding creating an issue on this topic.

  Thanks!

   

  Best regards,

  Sandra

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  Daniel Capozzi

  • May 28, 2020 05:02

  Hi, I am also having the same issue with the same Theme. Any updates for a fix?

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  Sandra Prunici

  • May 28, 2020 12:26

  Hi Daniel,

  On Anja's site, the problem was caused by Astra theme and now Astra's team are working to solve the problem. In your case, could you please send to us more details regarding the problem you encounter?

  Thanks!

   

  Best regards,

  Sandra

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