page construction problem

Hélene Mabilleau

• May 13, 2020 09:47

Hello, when I click on "start building the page" a blank page is displayed and nothing happens. Do you have a solution ?

Have a good day.

0

• 

  Sandra Prunici

  • May 13, 2020 10:12

  Hi Helene,

  Did you try to edit with Brizy a page that is already created with another page builder or the theme? Unfortunately, it isn't possible to edit with Brizy that is created with another page builder or the theme, but you can create a new page with Brizy. If you will click on "Edit with Brizy" on the page that is already created, in the Brizy builder you will not see the content already created.

   

  Best regards,

  Sandra

  0
• 

  Hélene Mabilleau

  • May 13, 2020 12:28

  

   

  The problem is that it worked very well for two days and when I click on the + a blank page appears and nothing happens

  0
• 

  Sandra Prunici

  • May 13, 2020 14:05

  Hi Helene,

  Thank you for these details. I already created a ticket for this. Could we please continue the discussion in private? Also, could you send to us on that private ticket we opened, the WP credentials to check the dashboard?

  Thanks!

   

  Best regards,

  Sandra

  1

Please sign in to leave a comment.