Fatal Error with Brizy.

James Horne

• May 07, 2020 14:14

I got an email from my site https://class-industries.com/

 

and the admin. I can't even get into the WP recovery mode. The site gives me:

Warning: Declaration of FW_Auto_Install_Upgrader_Skin::feedback($string) should be compatible with WP_Upgrader_Skin::feedback($string, ...$args) in /home/mudbugpr/public_html/class-industries.com/wp-content/themes/the-core-parent/theme-includes/includes/sub-includes/auto-setup/class-fw-auto-install.php on line 0

Fatal error: Uncaught Error: Call to private method BrizyPro_Admin_WhiteLabel::getEnabled() from context 'Brizy_Admin_Settings' in /home/mudbugpr/public_html/class-industries.com/wp-content/plugins/brizy/admin/settings.php:114 Stack trace: #0 /home/mudbugpr/public_html/class-industries.com/wp-includes/class-wp-hook.php(287): Brizy_Admin_Settings->actionRegisterSubMenuGetHelpLink('') #1 /home/mudbugpr/public_html/class-industries.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array) #2 /home/mudbugpr/public_html/class-industries.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #3 /home/mudbugpr/public_html/class-industries.com/wp-admin/includes/menu.php(155): do_action('admin_menu', '') #4 /home/mudbugpr/public_html/class-industries.com/wp-admin/menu.php(326): require_once('/home/mudbugpr/...') #5 /home/mudbugpr/public_html/class-industries.com/wp-admin/admin.php(153): require('/home/mudbugpr/...') #6 /home/mudbugpr/public_html/class-industries.com/wp-admin/index.php(10): require_once('/home in /home/mudbugpr/public_html/class-industries.com/wp-content/plugins/brizy/admin/settings.php on line 114

There has been a critical error on your website, putting it in recovery mode. Please check the Themes and Plugins screens for more details. If you just installed or updated a theme or plugin, check the relevant page for that first.

Learn more about debugging in WordPress.

 

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• 

  James Horne

  • May 07, 2020 14:17

  This is what the email says.

  Howdy!
  
  Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
  
  In this case, WordPress caught an error with one of your plugins, Brizy.
  
  First, visit your website (http://class-industries.com/) and check for any visible issues. Next, visit the page where the error was caught (http://class-industries.com/wp-admin/) and check for any visible issues.
  
  Please contact your host for assistance with investigating this issue further.
  
  If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.
  
  https://class-industries.com/wp-login.php?action=enter_recovery_mode&rm_token=0K3THA2nTlG6o16AGRDnUK&rm_key=PzwWKQWXI5FsoPv1OUDZf4
  
  To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
  
  When seeking help with this issue, you may be asked for some of the following information:
  WordPress version 5.4
  Current theme: The Core Child (version 1.0)
  Current plugin: Brizy (version 1.0.122)
  PHP version 7.3.16
  
  
  
  Error Details
  =============
  An error of type E_ERROR was caused in line 114 of the file /home/mudbugpr/public_html/class-industries.com/wp-content/plugins/brizy/admin/settings.php. Error message: Uncaught Error: Call to private method BrizyPro_Admin_WhiteLabel::getEnabled() from context 'Brizy_Admin_Settings' in /home/mudbugpr/public_html/class-industries.com/wp-content/plugins/brizy/admin/settings.php:114
  Stack trace:
  #0 /home/mudbugpr/public_html/class-industries.com/wp-includes/class-wp-hook.php(287): Brizy_Admin_Settings->actionRegisterSubMenuGetHelpLink('')
  #1 /home/mudbugpr/public_html/class-industries.com/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
  #2 /home/mudbugpr/public_html/class-industries.com/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
  #3 /home/mudbugpr/public_html/class-industries.com/wp-admin/includes/menu.php(155): do_action('admin_menu', '')
  #4 /home/mudbugpr/public_html/class-industries.com/wp-admin/menu.php(326): require_once('/home/mudbugpr/...')
  #5 /home/mudbugpr/public_html/class-industries.com/wp-admin/admin.php(153): require('/home/mudbugpr/...')
  #6 /home/mudbugpr/public_html/class-industries.com/wp-admin/index.php(10): require_once('/home

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• 

  Alex

  • May 08, 2020 13:17

  Hi James,

  Please consider the search function in this community. This issue has been discussed many times and it probably happened because you have an old version of Brizy PRO and you updated the Brizy Free. To fix this you need to delete the Brizy folders via FTP and then re-install the latest Brizy versions.

  Here are some similar discusions: 

  https://support.brizy.io/hc/en-us/community/posts/360060749272-How-to-fix-this-error- 

  https://support.brizy.io/hc/en-us/community/posts/360061399211-problem-with-plugin-Brizy-Pro-on-my-website 

  https://support.brizy.io/hc/en-us/community/posts/360060238972-Site-is-Experiencing-a-Technical-Issue

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• 

  James Horne

  • August 24, 2020 18:09

  Hello

   

  I encountered this issue again at https://thesrbaseball.com/wp-admin/

  I deleted the wp-content >> plugins >> brizy via FTP but the error still comes up.

  Fatal error: Call to private method BrizyPro_Admin_WhiteLabel::getEnabled() from context 'Brizy_Editor' in /home/mudbugpr/public_html/thesrbaseball.com/wp-content/plugins/brizy/editor.php on line 197

  There has been a critical error on your website. Please check your site admin email inbox for instructions.

  Learn more about debugging in WordPress.

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• 

  Alex

  • August 25, 2020 13:49

  Hi James,

  I already sent you a reply to your other post: https://support.brizy.io/hc/en-us/community/posts/360072652971-Fatal-Error-with-Brizy Please check it.

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