Brizy Pop-up interferes with page fonts (including Brizy pages)

Mike Manager

• May 05, 2020 04:54

Hi,

There is another similar post, but the user specifies Shopify. It's not just connected to Shopify. It seems something needs to be adjusted in Brizy pop-ups. So I posted this because i think other users may well add there comments here. I assume the problem is general.

My example of the issue:

I have 2 pop-ups, 1 a cookie agreement bar, another an email signup. If I embed the cookie pop-up in a Brizy page, it is ok.

If I embed the email signup, after the page loads (when loading you see the correct fonts), the page fonts change back to, I presume, generic fonts. The pop-up displays as norrnal.

Some notes:

• Both pop-ups were embedded in the Code Injection Footer (using the Copy Code button in pop-up Get Embedded Code option)
• This happens when previewing the page (Brizy preview) and the live (custom domain) page
• I've tried different styles for the pop-up, same issue each time
• If I turn off Triggers, the issue still occurs

It does seems to be a bug in the pop-up. 

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  Alex

  • May 06, 2020 13:07

  Hi Miike,

  Thank you for taking the time to analyze this issue in detail. I was able to replicate this issue and forward it to our developers. It will be fixed soon.

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  Mike Manager

  • May 06, 2020 13:29
  • Edited

  Good to hear is being fixed. Thanks for letting me know

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  Alex

  • May 07, 2020 13:24

  Let us know if you need anything else ;) 

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  Mike Manager

  • May 08, 2020 17:49

  Do you know if there's an ETA on this? Just tested to check. Not urgent, It's to decide if I create popups elsewhere for the time being

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  Alex

  • May 11, 2020 11:25

  Unfortunately, we have no ETA but it will be fixed in one of the next updates.

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