Having problems with integrations

Roville Sarate

• May 06, 2020 08:45

Hi I am currently developing a site on local machine. everything work except form integrating the form. When i select a service like mailjet i get errors.

The integration is not responding, please try again or verify the account credentials

and nothings shows. no where to place the credentials. However the recaptcha does work

The console says

checking the link give this error form id cant be found?

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  Alex

  • May 07, 2020 14:07

  Hi,

  I have created a ticket for you, so one of my colleagues will send you a private message soon.

   

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  Roville Sarate

  • May 08, 2020 05:55

  unfortunately when you click any apps for integration. I just get an error. It does not show the form for putting in credentials.

   

  It says the integration is not responding and when i check the developer tools console. There is a code 404 form not found.

   

  Im doing this on the pop up builder. and Im using themosis framework. so you can recreate the error. Thank you!

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  Alex

  • May 11, 2020 10:14

  Hi,

  unfortunately, we can't help you too much once you work on localhost. For us the integrations work so this must be inspected at your side. Once it's localhost we can't do that. Please contact us if you have the same problem when you move the site live. In this case we will be able to help you.

   

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  Roville Sarate

  • May 11, 2020 17:25

  Ok I made a test site online.

  please go to www.bluenightingales.com

  login using removed by admin password is removed by admin

  Still having the same problem

   

   

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  Roville Sarate

  • May 11, 2020 18:14

  

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  Roville Sarate

  • May 11, 2020 18:16

  This was the request that is having a problem

  https://www.bluenightingales.com/cms/wp-admin/admin-ajax.php?action=brizy_get_integration&hash=acf1985a1d&version=140-wp&formId=nljstpdjweeoxkbkpkktbgnoavfcwhcxqlpd&integration=zapier

   

  Hash seems to be fine but is definitely having a problem with the formID

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  Roville Sarate

  • May 11, 2020 23:46

  when checking the content of the 

  Brizy_Editor_Project::get() <---- Form seems to be blank thats why it cant find the formId

   

  

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  Roville Sarate

  • May 12, 2020 00:36

  This is quite frustrating. Is there any solution for this?

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  Roville Sarate

  • May 12, 2020 06:33

  any updates on this?

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  Alex

  • May 12, 2020 12:26

  Hi,

  Please note that this is a public post and showing your login details to everyone is not the best idea. I removed them from your comment. You need to attach them to the private discussions you have with my colleague Natalia, along with all the details and screenshots. Ticket id 7845. 

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