Mobile view blocks all website photos

Julius Rainey

• May 01, 2020 20:42

I have a website that's built with Brizy that displays all images on the desktop version but the mobile version doesn't show the images. I've never had this issue before.

Interestingly, I've used online emulators to test on mobile devices. The images show up without any problems. In the attached photos, the square white boxes represent images. 

Any thoughts on how to resolve this?

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  Natalia Chitoroaga

  • May 03, 2020 17:24

  Hi Julius!

  A kindly request to disable the maintenance mode on your website. 

   

  Thanks.

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  Julius Rainey

  • May 03, 2020 18:37

  I’ve disabled it. Thanks.

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  Natalia Chitoroaga

  • May 04, 2020 09:11

  Thanks Julius!

  We have a 404 error on all images in preview, desktop version. The image itself can not be opened: https://jumpshare.com/v/AX1qklKLfjDgWWebMgh8

  Please check:

  1. If the php-gd or php-imagick options are enabled;

  2. If you can open a image in your WordPress Media Folder;

  3. If the image is uploaded in your server, the root - /wp-content/uploads/brizy/7790/assets

  4. Folder / File permissions

  5. Reset .htaccess file

  6. Disable all plugins, except Brizy, change your theme to a default one.

   

  Let us know if it works.

  Thanks.

   

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