Brizy Wp plugin, images not uploading

jeronimo idarraga

• April 30, 2020 15:12

I am currently unable to upload any new images to my website, I add the image element (or use previous ones) and within, when clicking the image frame, the upload image pop-up is not showing and I am unable to upload images.

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  Alex

  • May 01, 2020 11:21

  Hi,

  Can you upload images directly to Media without involving Brizy? Do you have this problem with the latest Brizy versions Free -1.0.124 and PRO 0.0.41? 

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  Lorena Ibáñez

  • May 31, 2020 11:03

  Same problem. It's impossible to work. I wanted to test brizy to uninstall elementor and I want to start with the free version (1.0.124) but I've waste hours for nothing. 
  I can directly upload an image to Media without involving Brizy.

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  Alex

  • June 01, 2020 14:43

  Hi Lorena,

  Do you have the same problem if you disable all external plugins? Have you checked this with a default WordPress theme? If so, I'll create a private ticket for you and will inspect the problem on your dashboard. 

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  Nicholas Worth

  • July 24, 2020 00:07

  I'm having the same issue. Developing locally with Twenty Twenty theme and no other plugins activated. When I load the page it appears it can't find the media following image at https://edco.local/?brizy_media=d4abbc0bb4805ec4bd67600b007246ed.jpeg&brizy_crop=iW%3D5000%26iH%3Dany&brizy_post=8

  

  When I attempt to add a background image it pops up the media library as expected, but then it fails to display the image I've selected

  

  Any ideas of what could be the issue?

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  Alex

  • July 28, 2020 13:04

  Hi Nicholas,

  sorry for not getting back to you sooner. It is difficult to guess a cause based on the screenshots. This should be inspected. Please migrate the site to a live server and if you have the same problem send us your login details and we will look into it.

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