Error 404 after setting custom domain A Redirect

Eman Elkoshairy

• April 29, 2020 08:31

I am hosting my website http://www.noonmahali.com/ on brizy.coud. 
I followed the steps to create the A record and CNAME record and I am getting this error now. 

Please advise 

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  Alex

  • April 29, 2020 13:53

  Hi,

  from what I see your site is live: https://jmp.sh/dTNltZF

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  Eman Elkoshairy

  • May 04, 2020 13:27

  Hello,

  Now the 404 Not found error doesn't show all the time. But in all cases, I am not getting the SSL certificate. My A record and CNAME are verified though. Please advise. 

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  Alex

  • May 06, 2020 11:37

  Hi,

  Do you have the green color in the "Custom Domain" section for both records? This is an indicator that the configuration was done correctly. 

   

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  Eman Elkoshairy

  • May 06, 2020 11:42

  Hi Alex,

  Yes as I indicated above the A record and CNAME record are "green" and verified as of Monday Morning. 

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  Islam Kandil

  • May 06, 2020 11:54

  Hi Alex

  On the cloud dashboard, only 'http://www.noonmahali.com' is shown. Not https.

  Also, when we enter 'https://blueberry1599894.brizy.site', it autoredirects to http://www.noonmahali.com

  This clearly means that https isnt enabled on the domain.

  Please advise if this is something we need to enable on the dashboard or project? Or would you be able to help to get it fixed.

   

  Also, if we try and manually go to https://www.noonmahali.com, the same webpage opens but will SSL Error as:

  "This server couldn't prove that it's www.noonmahali.com; its security certificate is from 0808.crushthecrust.com"

   

  Appreciate your earliest response as we need to take this live at the earliest.

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  Alex

  • May 06, 2020 13:24

  Please check now. It should be fine.

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  Islam Kandil

  • May 06, 2020 13:26

  Thanks. Working now.

   

  Please can you advise what was it due to? So we can keep in mind next time.

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  Alex

  • May 07, 2020 13:21

  Next time it won't happen. It was something on our side.

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  black flow

  • May 08, 2020 15:50

  hey there. i have exactly same issue. Sometimes the SSL is fine but about 20% of time it show 404 error

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  Alex

  • May 11, 2020 11:02

  Hi,

  I noticed you have an open ticket(7874) on our Help Desk where you reported the same problem. Please attach the link to your Brizy Cloud project to the ticket and one of my colleagues will return with a message.

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