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Whitelabelling does not Work

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5 comments

  • Dimi from Brizy

    Hi,

    Yes we can, but we'll need the login details for one of the websites to take a closer look. 

    I'll create a ticket now and you' should get a notification, reply to that with the login credentials, don't post them here pls. 

    Cheers. 

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  • Kurnia Kwik

    Hi Dimi,

    I have returned my email to support with the ticket of 7640 and give all the login credential for one of my websites.

     

    regards,

     

    Kurnia

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  • Dimi from Brizy

    Hey, from what I can see the issue solved now, my colleague Natalia sort it out. Thanks for your patience. 

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  • Kurnia Kwik

    Hi Dimi,

    Yes, Natalia has helped me on sorting that and the website can be whitelabelling.

    One thing that I would like to address is the whitelabel would not work if we just type the URL.  It work only when I clicked the URL that Natalia provided me.  I know, it is really very strange.

    I tested it to my other website (yoganeka.com) on typing the URL and it idid not work.  Then I copied the URL from https://www.brizy.io/blog/white-label/

    and changed the your domain.com to yoganeka.com, it works well.   I still do not know why if I type the URL did not work.

    (I have cleared all cache when I did this).

    The above just an info for you and the community and I do not know whether other person have the same issue or not

    Thank you,

     

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  • Dimi from Brizy

    That is very odd indeed, since it is the same URL right ? when you type it or take from our blog post. 

    Thanks for sharing that, it will help our great community here. I appreciate it a lot. Cheers. 

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