Deleting Brizy Leads

Austin Caudill

• April 21, 2020 16:55

I am having a problem deleting "Leads" from my webpage now through the Brizy plugin. 

 

I was able to pull the data from the contact form and then delete the lead in the past. Now I am getting a message "Sorry, you are not allowed to move this item to the Trash."

 

 

 

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  Sandra Prunici

  • April 22, 2020 11:05

  Hi Austin,

  Could you please check if you have the latest updates for Brizy Free (1.0.123) and Pro (0.0.40)? Also, could you check what role do you have in WordPress and if the role you have doesn't have some restrictions of using Brizy?

  Best regards,

  Sandra

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  Austin Caudill

  • April 22, 2020 13:14

  Sandra,

   

  My versions are fully updated and my account is an administrator on the site. This was not a problem until I recently upgraded to Pro. 

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  Sandra Prunici

  • May 07, 2020 10:39

  Hi Austin,

   

  I'm sorry for the late reply. If you still encounter this problem, please send to us in a private request your WP credentials. We will investigate the dashboard!

  Thank you for patience!

   

  Best regards,

  Sandra

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