Unable to configure Gmail in contact form

Darren Black

• April 20, 2020 16:49

Hi there

I can't configure the Gmail (or SMTP) form on the Brizy contact form. It just complains that I haven't filled out the 'to email' field. But I have.

I've tried with my personal email address and a GSuite address. Same deal.

Any ideas how to fix this?

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  Alex

  • April 21, 2020 11:38

  Hi Darren,

  That might sound silly, but did you add your username and password to gmail? It's at the bottom of the configuration page and you probably haven't noticed it: https://jmp.sh/r8AsYZN

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  Darren Black

  • April 21, 2020 13:00

  Hi Alex

  I hadn't noticed that at all 😂.

  I've updated that. The mail isn't getting sent though - I'm getting security alerts from google about the attempt instead. I presumably have to downgrade the security on my account for this to work?

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  Alex

  • April 21, 2020 15:31

  yes, try to disable the Less secure app access - https://jmp.sh/J5eDsUO 

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  Darren Black

  • April 21, 2020 16:41
  • Edited

  Yeah didn't help. No security alert this time, but no mail either. Not in the spam filter either.

  This is also a Bitnami Wordpress install, and I can't get debug logging working. #fun

  EDIT: Then it did help. Works now... is a solution using the more secure interface to google in the works? 

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  Alex

  • April 22, 2020 13:55

  Hi,

  at the moment it only works with disabled Less secure app access. If you want to bypass this, you can simply add your email here and use the WordPress send method. 

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  Robert Roche

  • June 10, 2020 10:44

  This might be a silly question but is the username and password just your regular email and password? As if you were logging in gmail?

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  Alex

  • June 10, 2020 11:29

  Hi Robert,

  That's right. If you want to use the GMAL send method you need to add your regular Gmail login details.

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