URGENT: Page disappeared

Elena Ollick

• April 24, 2020 14:13

All of a sudden one of my sites using server sync is displaying this:
This page is not yet created. Please start designing your page by clicking the button below

I am using server sync and tried to delete everything off the server and reupload it all again but it still shows this. Please help asap!!!!

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  Dimi Baitanciuc

  • April 24, 2020 15:06

  Hey, 

  I see you have a lot of project in your account. Can you tell me which project you are syncing and has this problem ?

  Thanks. 

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  Elena Ollick

  • April 24, 2020 15:18

  Yes, of course, it's the MP coronavirus one. I had to direct it for now. But i literally reinstalled it brand new, deleted the subdomain and created a new again, completely clean. Nothing works.
  It started doing it on its own, I hadn't made any changes prior to it.

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  Dimi Baitanciuc

  • April 24, 2020 15:58

  Hey, glad you made it work directly for now. I've created an internal issue, someone from our side will take a look. I'll let you know if we need anything else. 

  Please confirm that I got the right project: https://pear1291826.brizy.site/

  Thanks. 

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  Elena Ollick

  • April 24, 2020 16:32

  Sorry I meant I made a redirect for now.

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  Andrei m

  • April 27, 2020 06:44

  Hi,
  
  I see that you have own redirect

  https://www.biz.everyavenue.com/ redirect to https://biz.everyavenueteam.com/

  Sync with this (https://www.biz.everyavenue.com/) url can't be completed because the redirect is done before the synchronization process has started.
  
  You must to remove this redirect to solve this issue.

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  Elena Ollick

  • April 27, 2020 22:23

  I had to do a redirect because the site wasn't displaying at all, and not synchronizing.
  If i remove the redirect, all my visitors will get a broken page. Did you figure out what's wrong before I remove the redirect so we can quickly fix it?

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  Elena Ollick

  • May 02, 2020 02:54

  Can you please help? Is there any way to talk to support directly via chat or email, instead of waiting for days to get a response here?
  Another one of my pages disappeared. https://everyavenueteam.com
  I reinstalled it but it gives this error:

  {"error":{"zip":["Zip was not downloaded","Invalid zip"]}}

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  krzysiek u

  • October 20, 2020 18:59

  So? What is the problem? I got the same problem on my site:

  This page is not yet created. Please start designing your page by clicking the button below

  newsletter.trekkupworld.com

  page was ok but now it doesnt work at all. please help!

   

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  Sandra Prunici

  • October 21, 2020 11:30

  Hi,

  If you receive this problem https://jmp.sh/9J56aky this means that the page is saved in the Drafts. Therefore you have to go to this page and "Publish" it and after this to "Update" it. See here https://jmp.sh/Fh2g5r2.

  Thanks!

  Best regards,
  Sandra

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