Linking Brizy Cloud site to custom domain

Joseph Magpantay

• April 24, 2020 04:01

Hey Brizy Team!

I wanted to inform you that there are 2 how-to's that have different info:

• Video: https://youtu.be/zyxyrlEyD3g?t=233
• says to set A entry Host to "customdomain.com"

• Article: https://support.brizy.io/hc/en-us/articles/360041764052-Custom-domain-A-Record-Redirect-
• says to set A entry Host to "@"

This was really confusing for me but in the end, "@" works for me (are "customdomain.com" and "@" the same thing?)

The main reason I was having trouble though was because I had existing entries for an "A" entry and already had a cname entry for "www."

I got on support with GoDaddy and was told to edit the existing entries instead of creating new ones. This may sound basic but for me, it's something I totally overlooked. So it might be helpful to add that for future non-techy guys like me.

Hope this is helpful guys!

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  Alex

  • April 24, 2020 11:41

  Hi Joseph,

  Both methods are correct but we have a temporary problem with Brizy cloud and now you can only use @ at hostname. We will fix this soon and you will be able to use both: custom domain and @. Sorry for the created inconvenience.

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