Blocks Preview in Reorder Block / Global Block not updating preview

Daniel Lofaso

• April 20, 2020 21:01

Hi,

All plugins up to date. WordPress up to date.

When using the block preview and also in global block, they are not updating to the preview within the block and are displaying original content from block I built from. See screenshots. I would like to know how to make this happen. I saw it work in this post: support. But, please see my screenshots. 

it's really hard to navigate with this feature not working. 

Thanks,

Rob

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  Alex

  • April 21, 2020 12:22

  Hi Rob,

  this should be inspected. I have created a ticket for you so please send the login details there and we will look into it. Thanks.

   

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  Rob Hatch

  • April 21, 2020 14:40

  Hi Alex,

  I sent this over via 'Submit a Private Request" same title: Blocks Preview in Reorder Block / Global Block not updating preview.

  Thanks,

  Rob

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  Alex

  • April 21, 2020 15:37

  okay, great. You will soon be contacted by one of my colleagues.

   

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  Sandra Naumann

  • October 16, 2020 12:39

  I have the same issue. With the current behavior not displaying images in either saved or global blocks makes it’s usability a guessing game. #kindofuseless

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  Alex

  • October 16, 2020 14:04

  Hi Sandra,

  these are screenshtos created by the browser so can you please confirm you have the same problem in all browsers? Also, if you are in WordPress, can you please confirm you have this issue with the latest Brizy version - Free 2.0.14 and PRO 2.0.7?

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  Sandra Naumann

  • October 17, 2020 13:00
  • Edited

  yes all up to date plugins and browsers

   

  Safari, Firefox and chrome!

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  Alex

  • October 19, 2020 12:03

  Hi,

  I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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  Solution Clinic

  • March 17, 2021 19:08

  We have similar problems. Saved Blocks are stuck in lazy load, so no preview available for most of the blocks. If the previews work they have the wrong colors (blacked) most of the time
  Saving blocks only shows the heart icon - no indication if it is saved or not.
  Giving the blocks names and organize them in Folders / Groups would be an obverse "feature".
  Yes everything is up to date...

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  Alex

  • March 18, 2021 12:08

  Hi,

  Do you have any lazyload plugins? Or a lazyload option enabled in one of your external plugins? Actually, the question is: do you have the same problem if you disable all your external plugins?

  "Giving the blocks names and organize them in Folders / Groups would be an obverse "feature"."  - already on the list.

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  Solution Clinic

  • March 19, 2021 13:44

  Hi Alex,

  no, we deactivated all plugins except brizy, and still the same...
  We need to activate our newsletter popup for a promotion, but this is not possible because of this!
  
  The black colors of previews from global blocks is a problem we have on every page made with brizy.

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  Solution Clinic

  • March 19, 2021 13:47

  Also it makes no difference if you hit the like button or not. It always shows the same. How should we tell if it is saved or not?!

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  Alex

  • March 19, 2021 20:44

  thanks for these details. I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

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