Issues with exporting HTML

Completed

Manjit Bhaker

• April 20, 2020 13:30

Hi,

Is there an issue with exporting HTML pages currently? I tried to export through multiple browsers and get to the "Download started" popup but no download begins. I've exported in the past successfully through Chrome.

Thanks.

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• 

  Alex

  • April 20, 2020 14:11

  Hi Matt,

  I just checked and it works well. How long did you wait? The download does not happen instantly. It takes some time until the project is archived.

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  Manjit Bhaker

  • April 20, 2020 14:26

  Hi Alex,

  Thanks for getting back to me. I've been waiting at the "Download started! Next please follow these steps:" popup for about 15 minutes. 

  Thanks,

  Matt

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  Manjit Bhaker

  • April 20, 2020 14:39

  Hi Alex,

  Disregard, I've managed to get this working. It was a separate program on my PC causing all sorts of network issues.

  Thanks,
  Matt

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  Alex

  • April 21, 2020 11:10

  Hi Matt,

  Let us know if you need anything else.

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