Images not showing on finished Web Page

William Boyd

• April 11, 2020 13:05

I cannot see any of my images on a published web page I have put together. All images show properly when editing, yet when I preview or publish, they all disappear. 

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  William Boyd

  • April 11, 2020 14:04

  Very frustrating to have paid as much as I have, and no responses. I now have a broken website, and facing having to restore to the old one - will be looking for a refund if support not available.

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  Jonathan Gicewicz

  • April 11, 2020 14:20

  Same issue here...

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  William Boyd

  • April 11, 2020 16:49

  It turns out there is a conflict between all in one security plugin and Brizy.

  Not good for a page builder to break the security of a site, really.

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  Jonathan Gicewicz

  • April 11, 2020 16:52

  Which plugin is that? I have seen

  Yoast SEO do the same thing??

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  William Boyd

  • April 11, 2020 16:54

  It is All In One WP Security

  Deactivate, and all images come back, rendering as expected. 

  I'm not sure if it is a specific setting in this plugin, or something underlying. As far as I know, AIOWPS is built on Wordfence, so I am not sure if that would break too. 

  I'm using Rank Math, which so far has no ill effects with Brizy

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  Jonathan Gicewicz

  • April 11, 2020 17:00

  I am not using that plugin at all. I am only using Sucuri Security - Auditing, Malware Scanner and Hardening, but it's not even active. I have users that are seeing missing images on desktop and mobile, and it's impossible to figure out why. I dont want to have to redo entire site now that it's live at the URL. Example: https://www.racknreel.com/indoor-archery-range/

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  Alex

  • April 13, 2020 12:38

  Hi William,

  sorry for not getting back to you sooner. Support is limited on weekends.

  From what I saw my colleague Natalia is already looking at your problem. I'm not sure we will be able to help you once there is a conflict with one of your plugins, but anyway we will inspect the problem to see if there is anything we can help you with.

  @Jonathan Gicewicz I saw in another post of yours that you recently migrated the site, right? That seems to be a different issue. Let's continue there: https://support.brizy.io/hc/en-us/community/posts/360061245292-Image-Path

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  Gunnar Strauch

  • January 23, 2021 23:50

  Hi, I had the same issue. Thank you, William, for identifying the cause. I noticed that once I deactivated the additional firewall rules (in the "Firewall" menu), all pictures were visible again. 

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