Problems with site custom domain setup (please fix)

Antoine Joseph

• April 08, 2020 17:03

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  Sandra Prunici

  • April 09, 2020 10:39

  Hi Antoine,

   

  I'm sorry about this problem. Seems that the problem you receive is caused because this Brizy Cloud project isn't connected with the Custom domain. Could you please check this article and follow all the steps mention there? https://support.brizy.io/hc/en-us/articles/360026046931-Custom-domain 

  Thanks!

   

  Best regards,

  Sandra

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  Ayman Qarout

  • April 13, 2020 23:00

  Hello Sandra,

  I have the same problem. I’ve connected with custom domain (attached a screenshot), but it’s not working.

  

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  Sandra Prunici

  • April 14, 2020 13:25

  Hi Ayman,

   

  In your case, the inconvenience is in that you have enabled the proxy. Could you please, disable the proxy and activate the grey cloud?

  Thanks!

   

  Best regards,

  Sandra

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