Integration with Getresponse and SendinBlue not working

Sam Schreim

• April 08, 2020 15:26

I tried integration with both SendinBlue and Getresponse and both of them are not working. 

I think you should remove these from supported integration list.

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  Alex

  • April 09, 2020 12:22

  Hi Sam,

  can you please give us more details? What exactly doesn't work? There were some problems but they were fixed long ago. Do you have the latest Brizy versions - Free 1.0.122 and PRO 0.0.39?

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  Sam Schreim

  • April 12, 2020 05:33

  Well, at first, you would think the integration appears to work on both tools, Sendinblue and Getresponse. 

  Because you can see that the email list you created appears in the panel.

  But when someone registers, the email is not recorded. 

  Yes, I am using the latest version. And no it doesn't work and the email is neither stored in the email list not in the contacts.

  So I tried embedding the form. But the Brizy crops the form randomly and you can at best just include the email as a field in the form. Not to mention that Brizy embed feature, formats the design in random ways. So embedding forms is the worse option. 

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  Alex

  • April 16, 2020 12:29

  Hi Sam,

  I created a ticket for you yesterday. Ticket id 7502. But we have not yet received an answer. Please send the login details there and add a note about Sendinblue/Getresponse issue and my colleagues will check this along with the embed issue. Thanks.

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