pro plugin critical error

Victor Gama

• April 07, 2020 16:42

Dear Brizy support,

I've upgraded to pro following instructions from your video tutorial,
the site had already been started using the free version and I am keen on improving it with the pro version which I bought, installed and activated.

However, despite many attempts, wordpress shows a critical error message. I can only continue with the free version.

I would appreciate your support.

 

best regards,

Victor

 

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  Alex

  • April 08, 2020 11:36

  Hi Victor,

  first of all please do not add the login details to the post. It is public and all visitors can see it. I edited the message and deleted the login data but please be careful next time. 

  If you want to send the login details you must send it as a private request: https://jmp.sh/HldzDeA

  Regarding the problem: do you have the latest Brizy Free version (1.0.122)? Try to delete the Brizy Pro folder via FTP and then re-install the latest version 0.0.39 Usually a manual update solves these problems.

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