Something went wrong

Petr Novotný

• April 05, 2020 16:23

Hello, I have a problem. While editing in WP Brizy Pro writes: Something went wrong. Can you advise please? I have Free version 1.0.122 and PRO 0.0.39 Thank you Peter

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  Alex

  • April 06, 2020 16:56

  Hi Petr,

  from what I see, you are already in discussion with my colleague Natalia. We could not reproduce the problem yet. Please give us more details in the open ticket(7289).

  btw: please do not report the same problem on all our contact channels. It is not fair to other users who are waiting for an answer because with one problem you will keep busy two or more agents. Thank you for your understanding.

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  Petr Novotný

  • April 06, 2020 18:25

  Hi Alex,
  I managed to solve the problem today by re-installing the system and using the OPERA internet browser, the problem still persists in the SAFARI Internet browser. But it doesn't matter I'll use OPERA.
  
  Thank you for help.
  
  Have a nice day Peter

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  Alex

  • April 07, 2020 11:55

  Hi Peter,

  I'm glad to hear that. However, it is strange that he does not work in Safari. Try to clear your browser cache. It should also work well in Chrome.

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