editing or adding link to images / major problem

William Larkin

• April 02, 2020 17:01
• Edited

is anyone else having problem with linking an image or even editing one (on the newest update), like to swap for a different image? I tried 3 different browsers and no luck. 

can't get the edit popup for the image, no way to change the pic or add a link.

 

seems to be with the new Wordpress 5.4 - I tested other Brizy sites that aren't updated and they work.

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  Alex

  • April 03, 2020 12:47

  Hi,

  Strange to hear that. I just checked and it works fine. So, you have the latest Brizy versions, right? 1.0.122 and PRO 0.0.39? Can you please send us a screen recording to see the behavior and try to reproduce it?

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  William Larkin

  • April 03, 2020 13:32

  thanks for the reply, here is the screen recording.

  https://youtu.be/EaXpmYtcJzg

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  William Larkin

  • April 03, 2020 13:40

  here's the versions...

  

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  Alex

  • April 03, 2020 14:01

  Thank you, William, for taking the time to give us more details. 

  There is one thing we need to check before we go into inspecting the problem. Please deactivate all your external plugins and check again. We must exclude the probability of a cause created by a third-party plugin.

  If the problem persists, I will create a ticket for you and inspect the problem.

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  William Larkin

  • April 03, 2020 16:34

  I have narrowed it down to the Lightspeed Cache plugin. 

  Thing is, that plugin worked perfectly before with Brizy until now. 

  (also, the cache plugin is quite necessary or the page is  VERY slow)

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  Alex

  • April 06, 2020 10:33

  Hi William,

  sorry for the delayed response. It's strange that it has worked so far and does not work with Brizy now. I have created a ticket for you so please send the login details there and we will look into it. Thanks.

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