Brizy v 1.0.122 plugin failed to load properly and is paused during recovery mode

Doug Smith

• March 31, 2020 19:56

HI,

I am new to wordpress and brizy but everything was working fine until i updated the latest plugin and now Brizy is disabled and my site isnt working. I would be extremely grateful for any help you can give.

I am on wordpress version 5.3.2 and i am trying to install Brizy v1.0.122 and this has failed and i get the following error message:

This plugin failed to load properly and is paused during recovery mode.

An error of type E_ERROR was caused in line 82 of the file /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php. Error message: Uncaught Error: Class 'Brizy_Compatibilities_Init' not found in /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php:82 Stack trace: #0 /home/u240385664/domains/numbero.co.uk/public_html/wp-settings.php(360): include_once() #1 /home/u240385664/domains/numbero.co.uk/public_html/wp-config.php(79): require_once('/home/u24038566...') #2 /home/u240385664/domains/numbero.co.uk/public_html/wp-load.php(37): require_once('/home/u24038566...') #3 /home/u240385664/domains/numbero.co.uk/public_html/wp-admin/admin-ajax.php(22): require_once('/home/u24038566...') #4 {main} thrown

I have tried to restore a backup and this keeps failing too.  Please could somebody help me resolve this issue.  I am happy to learn how to fix but i dont know where to start sorry.

thanks

Doug

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  Alex

  • April 01, 2020 13:00

  Hi Doug,

  do you have Brizy PRO or just Free? did you try to delete the plugin and re-install it?

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  Doug Smith

  • April 01, 2020 20:22

  Hi Alex, I have Brizy that came as part of a package from Themfuse - i think it is the free version.

  When you say delete, sorry do you mean deactivate and uninstall or is there a better method for removing?

  thanks

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  Alex

  • April 02, 2020 11:45

  Hi,

  yes, try disabling and uninstalling the plugin and then reinstalling the latest version from the WordPress library. If you can't access the dashboard to delete the plugin, try doing this manually.

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  Doug Smith

  • April 03, 2020 10:37

  Thanks Alex, i have tried your suggestion of deactivating and then deleting, then re-installing and i am still get fatal errors.

  The error message i now get when i try and enable the Brizy plugin is:

  
  Warning: include_once(/home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/autoload.php): failed to open stream: No such file or directory in /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php on line 30
  
  Warning: include_once(): Failed opening '/home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/autoload.php' for inclusion (include_path='.:/opt/alt/php72/usr/share/pear') in /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php on line 30
  
  Fatal error: Uncaught Error: Class 'Brizy_Compatibilities_Init' not found in /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php:82 Stack trace: #0 /home/u240385664/domains/numbero.co.uk/public_html/wp-admin/includes/plugin.php(2223): include() #1 /home/u240385664/domains/numbero.co.uk/public_html/wp-admin/plugins.php(175): plugin_sandbox_scrape('brizy/brizy.php') #2 {main} thrown in /home/u240385664/domains/numbero.co.uk/public_html/wp-content/plugins/brizy/brizy.php on line 82

  Does this make any sense to anybody please?

  Thank you again for your support

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  Alex

  • April 03, 2020 13:38

  Hi,

  I have created a ticket for you so please send the login details there and I will look into it. Thanks

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