I cannot save my updates to pages in Wordpress with Brizy.

Neil Elliott

• March 30, 2020 00:53

All of my plugins are up to date and I have switched my pages to drafts, but it will still not save my work and I have now lost all of the work that I have edited on Brizy. Please can you help.

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  Alex

  • March 31, 2020 09:18

  Hi,

  did you press the update button before putting the page in draft: https://jmp.sh/uCQh92n? Did the content disappear only for pages that were moved to the draft or for all?

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  Matthias Stierle

  • April 23, 2020 07:58

  

  I have a problem... Very OFTEN I simply cannot save my page edits!!! I click on the update button and what I get is a forever loading icon..... What is the problem here??

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  Alex

  • April 23, 2020 12:44
  • Edited

  Hi Matthias,

  We could inspect this but for that, we need to know how to replicate the problem. Are there any conditions when this happens? Does it happen randomly? If we log in to your site now, will we be able to reproduce the problem?

  btw: please make sure you have the latest Brizy version - Free 1.0.123 and PRO 0.0.40

   

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  Matthias Stierle

  • April 23, 2020 16:38

  I have the PRO version but not the latest. I definitely do not want to get my pages screwed up everytime I update the plugin ,,,

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  Alex

  • April 24, 2020 12:07

  Unfortunately, we can't help you if you don't have the latest versions. Just update the plugin and check again. Most likely this will solve the problem. Your pages will not be corrupted every time you update. This can happen if you update from a very old version to a new one. That's why I recommend that you keep the plugin up to date.

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  bren k

  • October 25, 2020 21:35

  I'm having this exact problem. What's the solution because none of the above helped

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  Alex

  • October 26, 2020 16:50

  Hi,

  can you please confirm you have this issue with the latest Brizy version - Free 2.0.14 and PRO 2.0.7? Also, do you have the same problem if you disable all your external plugins?

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  bren k

  • October 26, 2020 18:03

  Yes tried all of this. Memory limit is 256 as well. I keep getting this error when I check console

  ERR_HTTP2_PROTOCOL_ERROR

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  Alex

  • October 27, 2020 17:33

  Hi,

  I just sent a reply to your other ticket. Let's continue there.

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