Brizy Wordpress - Website cannot be scrolled down

Michael Dacon

• March 26, 2020 10:46

I just create a simple single page for company profile .. but when i try to preview it .. i can't scroll down my website

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  Alex

  • March 26, 2020 12:51

  Hi,

  can you please give us more details? A screenshot, a screen recorder or a link to your page would help a lot. Thanks.

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  Michael Dacon

  • March 27, 2020 06:27

  This is when i'm using brizy editor in wordpress .. as you can see there's a scroll bar there .. 
  

  But when i'm trying to preview it the scrollbar is gone .. so i can't scroll it down

  

   

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  Alex

  • March 27, 2020 13:00

  Hi,

  Can you please confirm you have the latest Brizy versions - Free 1.0.121 and PRO 0.0.38?

  Also, try activating another theme. Do you have the same problem? Do you have any cache plugin? Did you minify the CSS?

  Try to switch to a default WordPress theme, disable all external plugins and check again. If the problem still persists we will inspect this.

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  Michael Dacon

  • March 30, 2020 10:47
  • Edited

  Can you please confirm you have the latest Brizy versions - Free 1.0.121 and PRO 0.0.38?

  

  Also, try activating another theme. Do you have the same problem? Do you have any cache plugin? Did you minify the CSS?

  Yes .. No .. And no

  Try to switch to a default WordPress theme, disable all external plugins and check again. If the problem still persists we will inspect this.

  There's no problem when im using default wordpress theme .. but when im using brizy wordpress .. i can't scroll my website

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  Michael Dacon

  • March 31, 2020 02:23

  Also, try activating another theme. Do you have the same problem? Do you have any cache plugin? Did you minify the CSS?

  So i double check all my plugin .. and yes i actually have cache plugin and minify the css, but i already disable the plugin(and also delete it) but i still can't scroll the website

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  Michael Dacon

  • March 31, 2020 08:04

  Thanks for helping .. i already found the error ... in css for .body " display: flex; " make the website become unscrollable .. if i delete the display: flex the website will working normally

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  Alex

  • April 01, 2020 10:55

  Hi Jeremy,

  I'm glad to hear that. So it wasn't a Brizy problem?

  Let us know if you need anything else.

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  shukri yusof

  • August 16, 2020 09:02

  hi there i'm new into brizy but i do have the same problem. i'm also try deactivate all of the plugin but still can't solve the problem. below is the link to my website.

  http://teratakafwah.com 

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  Alex

  • August 17, 2020 18:42

  Hi,

  try switching to another theme and check again. It could be caused by the theme.

   

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