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Plugin failure

Kate Irwin

My computer savvy client informed me that he "clicked near a link" on the site I built with Brizy for him and it opened a suspicious link. I combed through the site and could not find anything suspicious. I began updating plugins. However, I cannot update Brizy. I get the following error message: Installation failed: could not copy file. Brizy/vendor/select2/select2/docs/pages/images/flags/il.png.

I deleted Brizy and tried to reinstall an older version (10.0.113) that I had downloaded and get this message: Unpacking the package... Could not copy file. brizy/vendor/twig/twig/lib/Twig/TokenParcer/Spaceless.php

I LOVE Brizy, have it on several other sites with no issue. Does anyone have an idea of how I can correct this and get the site back up? Thanks in advance.

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Comments

5 comments

Date Votes
  • Alex

    Hi Kate,

    why are you trying to install an older version? Why not just delete the plugin and then reinstall it from the WordPress library?

     
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  • Kate Irwin

    I've removed Brizy from the site and I have tried older version (1.0.113 and 1.0.116) as well as the newest version and get errors with all of them.

    The site was working fine but I just can't figure this issue out.

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  • Alex
    • Edited

    Hi,

    try to delete it and install it from the WordPress library. What error message do you have? The same as when you update it?

    Also, have you tried installing it manually via FTP?

     
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  • Kate Irwin

    I deleted everything Brizy from the file manager, downloaded the newest version of Brizy and uploaded it - success!

    Thanks for your input and support.

     

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  • Alex

    Most welcome!

     

     
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