Images disappeared in editing mode

Kate Wilson

• March 20, 2020 12:53

When editing in Brizy all my images disappeared. Show as broken links. But in the front, they are still there.

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  Kate Wilson

  • March 20, 2020 12:54

  Also:

  This is on every page and since the latest update. Version 1.0.117 Pro Version 0.0.36

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  Kate Wilson

  • March 20, 2020 12:58

  A link might be helpful! https://stormtrysail.wpengine.com/

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  Alex

  • March 23, 2020 09:39

  Hi Kate,

  Generally, a link might be useful, but once you have a problem in the editor, a link won't help much. We need to take a look at the dashboard. I have opened a ticket for you so please send your login details there and we will look into it. Thanks.

   

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  Sue Dwyer

  • March 23, 2022 02:11

  I created a new page for the website. I used gallery, imported images and added text. When I reopen to work on the page most images and the text have disappeared. How can I fix this.

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  Doina P

  • March 23, 2022 04:47

  Hi Sue,

  Thank you for your message!

  Can you please tell me if you use Brizy Cloud or for WordPress? Thank you.

  Kind regards,

  Doina

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  Sue Dwyer

  • March 23, 2022 07:26

  Hi Doina, I use wordpress 

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  Sue Dwyer

  • March 23, 2022 07:26

  Hi Doina, the only plug ins I have activated are Brizy, Brizy pro and Yoast SEO. If this helps.  SPAM"

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  Permanently deleted user

  • March 23, 2022 07:49

  Hi Sue,

  We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site? We have created a private ticket for this request. You will receive an email regarding this. Could you send us in that private message the WP credentials to this site?

  p.s please, do not reply to non-reply@zendesk.brizy.io email address; your last message was received as spam and we had to recover it.

  Best regards, Nelea.

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