Reply To
Hi, using contact form.
When I reply to the customer email I want his email to automatically be set in the reply field. is this possible?
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Hi Austin,
Unfortunately, no. You can't do that right now. We already have it on our list of feature requests, so it will probably be added in the future.
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Good to hear. Hope to see it soon, it's really needed for the forms.
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Any progress about the "automatically setting of the reply field"?
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Hi,
Unfortunately, I have no news yet in this regard. We will let you know when this feature will be included.
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Hi Alex,
Are you sure? There is a field for this on the form
What else would you use this for?
I would love to see this feature.
Thanks
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Hi,
This field has always been there, but it cannot be completed dynamically. This is the idea of the feature request in this post.
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What a shame - thanks for the info.
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Have to say Brizy is my favorite so far.
Yes, that is a must-have feature. it is a simple line of code that connects that email form with the form on the site. This is so clutch to add this. It should be easy to reply back to the person submitting a request to speak in the first place. The form loses a lot of value because this feature is not included..Simple javascript would fix this! Please just spend like 2 days working on this please and thank you!!
Reminds me of another feature on Brizy for the accordion, you cant change the HTML tag, so you have to manually add <h3 etc1 -
Hi Mike,
of course, there is truth in what you say. There are several such moments that can be easily fixed. The thing is that there is a work process and a list of priorities to follow. I understand your dissatisfaction and will send an update to the developers.
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Hi any update on it?
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Hi Vladislav,
I'm sorry to tell you this, but this feature hasn't been implemented yet: /
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Any eta on this? It's been like a year now.
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Hi,
unfortunately, we don't have an ETA for this. When it will be ready we'll announce it.
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Hi any update on this feature?
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Hi Vlad,
thank you for your interest but unfortunately have no news in this regard :/
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Any updates on this? It's a much needed feature.
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Hi,
unfortunately, no. We will let you know in an article when it will be implemented.
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Hi Alex, I also need this feature "reply to".
Forms in brizy are interesting but without this must have option, I unfortunately have to use plugins such as ninja form + shortcode + css designing. A big loss of time... The main advantage of brizy is working good and quick ;-) Dont't forget it !0 -
We will not forget. It's a matter of time.
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Really playing the long game here? 2 years ago: "it's on our list."
This is an absolutely ESSENTIAL feature of a form. Between this and the inability to even organize form entries by the form they came from, I don't understand why you even released forms. They look good, but they cannot process the data in any meaningful or efficient way.
It's frustrating to see superficial updates taking precedent over updates that solve problems.
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Hi,
I understand your frustration and I will try to influence things internally :) It is of course on the list, but on the list, we have a lot of things with different priorities.
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Hi, it's really been a while! anything we can do to push this higher in the priority list?
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Hello Francisco,
I will discuss this with our developers and try to bring this to the priority list. Thank you for understanding! If you have any other questions or problems, feel free to ask! We will be happy to help.
Have a nice day and kind regards,
Doina
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When will this be done? I've also been waiting years for this to be implemented.
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Hello Mark,
Thank you for your message!
I will ask the team about this and hopefully, next week I'll come with an answer! Thank you for your patience!
With kind regards,
Doina
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Hi Doina,
Any update on this feature? its like the most basic and common part of a contact form, and really disappointing that after 2 years you guys haven't implemented it yet. I really like brizy, and this feature has been long promised, and I've deployed the builder to several client sites, but it is becoming a sore point with those clients that this update has never been fixed. I've explained to them that it is a bug, because, well... it is a big. its a big hole that you guys haven't closed this yet. like its the whole reason that a "reply to" field exists. I've done some php development and I don't think this would be hard to achieve even by modifying the brizy code, but I don't want to modify the brizy files and make my client sites incompatible with future updates as, lets face it, brizy updates a lot.
Any updates on a roadmap for this would be greatly appreciated.
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Hi Gram
This feature has been incorporated into Brizy 2.4.0; however this version is still in beta. We are scheduled to release it by end of this month.
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Hi Kc!
This is amazing news! Thanks so much for the update. I have a lot of clients who love the builder, and want to drop dependency on external contact form plugins, so this will be a huge help for me to recommend brizy as a great all in one solution.
glad you guys are going to deploy this soon! Thanks for the great product.
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Hi KC,
Using the Brizy Cloud Form, when I receive an email from an inquiry, the email is coming from Brizy. Is there a way to change that to my business email?
And when I reply of course, the reply is coming from Brizy, not my business email.
Can you help me find the documentation on how to change that?
Thank you!
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Hello Ramos,
The "From Name" can be changed, however the "From Email" is fixed at notifications@brizy.cloud and cannot be changed. Regretfully, Brizy Cloud also does not allow the "Reply To" email to be specified.
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